Meetingservices is dedicated to providing exceptional booking experiences for scientific events and accommodations. As an authorized partner of MCI Group and Maritz Global Events, we facilitate transactions through these industry leaders. This policy outlines the specific terms governing refunds and cancellations.

All reservations processed via Meetingservices are executed through MCI Group and Maritz Global Events. By utilizing our platform, you acknowledge and agree to adhere to the specific booking, cancellation, and refund protocols established by these partners.

Refunds may be issued under the specific circumstances listed below:

• Cancellations submitted within the allowable timeframe defined in your service agreement.
• Instances of billing errors, duplicate payments, or accidental overcharges.
• Failure to deliver the agreed-upon services due to circumstances within our direct control.

Please note that refunds are not available in the following situations:

• Cancellation requests made after the deadline specified in the service agreement.
• Cancellations due to personal preference or change of plans not covered by the policy.
• Failure to comply with the terms and conditions set forth by MCI Group and Maritz Global Events.

To initiate a refund, please contact our customer support team with your booking reference number and a detailed explanation. Once submitted, requests are typically reviewed and processed within 10 to 15 business days.

In the event of partial cancellations or modifications to your itinerary, a partial refund may be granted. The amount will be calculated based on the specific terms and timelines outlined in your original service agreement.

Should any disagreement arise regarding a refund decision, Meetingservices will collaborate with MCI Group and Maritz Global Events to conduct a thorough investigation. We are committed to reaching a fair and equitable resolution for all parties involved.

Meetingservices reserves the right to amend this Refund & Cancellation Policy at any time. Any modifications will be communicated via our official channels and will become effective immediately upon posting.

If you have questions or require further clarification regarding these terms, please reach out to our customer service team. We are available to assist you with any inquiries concerning your booking and potential refunds.